Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Social Media Research

J. Watkins and Associates offers social media benchmarking and shopper experience assessment.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Lifetime Value Analysis

J. Watkins and Associates analyzes your data to identify your most valuable customers.

Mystery Shopping

J. Watkins and Associates uses unbiased third-party shoppers to gather actionable data for you.

Business Consulting

 

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.